Privacy Policy and Data Protection
How your personal data is collected, used, and protected at clivomira.com
About This Privacy Policy
This Privacy Policy describes how clivomira.com handles your personal information in compliance with South African data privacy laws, including the Protection of Personal Information Act (POPIA). It applies when you access our website, interact with our services, or contact our team for support.
Our priority is to treat your information responsibly and securely. We collect only data necessary for core website functions, analytics, communication, and improvement. We never sell, rent, or misuse your details, and we commit to transparency about how your data is used and stored.
Information We Collect
We collect information that you provide directly, as well as data gathered automatically during your use of our website for service improvement.
Data Provided Directly By You
- • Your contact details entered into forms or emails
- • Feedback, comments, and survey responses you choose to provide
- • Registration information for accessing certain site features
- • Job application or partnership inquiry details submitted via our website
- • Customer support or technical assistance requests
Automatic Information Collected
- • Device type, browser, and operating system used
- • IP address and approximate geographic location
- • Pages visited, actions taken, or interactive content engaged
- • Referrals from search engines or social media platforms
- • Cookie-based preferences or session analytics for optimization
How We Use Your Data
We use collected information to provide website functionality, personalize your experience, improve our services, and communicate with you as needed.
- • Responding to your support or inquiry requests
- • Processing registrations or partnership applications
- • Sending updates or service-related notifications
- • Analyzing website usage and improving performance
- • Personalizing website content and user experience
- • Ensuring compliance with applicable laws and policies
- • Maintaining the security and integrity of our services
Our Commitment: We follow industry standards to safeguard your data, including secure transmission, strict access controls, and regular protocol reviews, in line with POPIA requirements.
When Data Is Shared
Your personal information is only shared under limited circumstances to third parties necessary for service delivery, legal compliance, or technical support.
Data Processors and Partners
Service providers may access your information to fulfill essential tasks, such as web hosting or analytics, under data processing agreements that protect your privacy.
Legal Requirements and Requests
We disclose data when required by law or to respond to valid legal processes from authorities.
Anonymous Statistics Sharing
We may share aggregated, non-identifiable usage statistics to improve website offerings and performance.
Your Rights and Choices
You have the right to access, correct, or delete personal data, restrict processing, and object to certain uses. We will facilitate requests as required by law.
- • Access your information held by us
- • Request correction of incorrect details
- • Delete personal data as permitted
- • Receive your data for portability
- • Object to processing your data
- • Request restriction of processing
Contact us to exercise these rights or for further privacy questions. We strive to address all inquiries promptly and respectfully.
How We Protect Your Data
We guard your information with appropriate administrative, technical, and physical security measures to prevent unauthorised access and misuse.
Technical Security Methods
- • Encryption for data transmission and storage
- • Regular vulnerability assessment procedures
- • Firewall use and access controls
- • Two-factor authentication for administrative access
Organizational Safeguards In Place
- • Access limited to authorized team members
- • Regular privacy and security training
- • Confidentiality obligations for all staff
- • Clear data incident response protocols
Data Retention and Deletion
We keep your personal data only as long as needed for business purposes, regulatory requirements, and to ensure website operations.
- • Stored as long as your account is active
- • Retained while participation continues
- • Kept for up to 24 months, unless opted out
- • Stored for compliance and auditing timeframes
- • Held as long as consent is valid
You may request deletion or review of your data at any time as described above.
International Data Transfers
Your data may be hosted or processed outside South Africa, only where security standards are equivalent or protections are in place.
- • Use of reputable global hosting providers
- • Standard contractual clauses with partners
- • Compliance with data export regulations
- • Periodic review of transfer safety and lawfulness
Cookies and Similar Technologies
We use cookies to optimize site functionality, remember preferences, analyze performance, and support tailored experiences.
Types of Cookies Used
- • Necessary for website core functionality
- • Help us measure usage and improve design
- • Remember choices for a tailored experience
- • Enable smooth media and content features
For detailed cookie information and preferences, visit our Cookie Policy page.
Policy Updates and Notifications
We may occasionally update this Privacy Policy. Changes are posted on this page with a revised date for your reference.
- • Policy updates posted clearly on our website
- • Email notifications for major changes
- • Update history provided for transparency
- • Review prompt on account login after significant updates
Please review this policy periodically to stay informed.
Contact Us for Privacy Matters
Reach out with any privacy questions or concerns. Your data rights and trust are our top priority.
Clivomira
377 Rivonia Boulevard, Rivonia, Johannesburg 2128 South Africa
Phone: +27(17)5156846
Email: content@clivomira.com
Last updated: March 25, 2026
Effective date: March 31, 2026